Team Design

Designing the systems and structures that support thriving teams and organizations.

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Work Shouldn't Suck: Why People Ops Can't Wait Until Tomorrow

Gallup’s Worker Engagement Index found that, globally, only 15% of employees are engaged. Engaged employees are those with passion and who feel a profound connection to their company. They drive innovation and move the organization forward.

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Bring Your Whole(ish) Self to Work

Remember when it seemed like everyone was trying to achieve “work-life” balance? More recently, perhaps in a nod to the challenges of balancing “work” and “life” in an always-connected world, or maybe because for those searching for meaning and purpose in their activities there’s not always a bright line distinction between “work” and “life,” the phrase has shifted to “bringing our whole selves to work.”

Core behavioral values, whether you want them or not

Here’s the good news. Your company has core behavioral values! Here’s the bad news. They might not be ones you want, ones you’re particular proud of, or ones you would print on a t-shirt even to wear on laundry day.

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Human Psychology & The Office Renovation: Or Any Change Initiative for that Matter

Remember that time you tried to change something and it involved other people? People will love this new thing, you said. It will make their lives so much better and easier, you said. Remember how you were blindsided by the push back, the skepticism as to your motives, and the accompanying anxiety, angst, and negativity directed towards you?

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Innovative Workplace, With No Money Down!

Being an “innovative workplace” isn’t just about having a great idea. Great ideas are a dime a dozen. The halls of history are littered with great, unrealized innovative ideas. Innovative workplaces instead are about the people and systems that allow and support ideas to be explored, nurtured, and often, nixed.

Investing in People: A pathway for confronting the cultural sector’s challenges

The health of the cultural sector, and its ability to be creative, innovative, and resilient depends on the quality and skills of the people working for our organizations. In order for our sector to remain vibrant and relevant, we need to continually develop and leverage the skills our people possess.

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Would you rather be right or effective?

I used to work with someone who would always ask “Which would you rather” questions. Since those days, I’ve always had a soft spot in my heart for “Which would you rather” questions. In the latest episode of How We Work, we explore “Which would you rather, be right or effective?” in the context of an abrasive leader about to lose their job.

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Scarcity and the Non-Profit People Paradox

Gen Z in the Workplace (EP.75)

​​Decolonizing the Bylaws (EP.72)

Sunsetting Organizations (EP.68)

Liberating Workplaces (EP.50)

What's in a Workplace? (EP.09)

Role Clarity Blueprint: Developing a Consistent Structure for Outlining Roles

Art of Authentic Job Searches: Empathy Mapping & Advanced Sourcing Strategies

Next-Rev Hiring: Revolutionize Recruitment with Equity, Inclusion, and Care

Disability Justice, Ableism, and the Workplace: Readings & Resources

4 Time & Task Tracking Approaches: How to Conduct an Activities Assessment

Company Culture That Changes the World: Building a Shared Purpose Culture

Please Don’t Break Up That High Performing Team!